Answers to your most frequently asked questions, general product support.
ΣCASA device's icon status indicator is red (Offline). How do I recover?
This indicate current device is not responding, please check the following: 1) If device is not added to ΣCentral, make sure your mobile phone's Bluetooth is enabled and is within the proximity of device you want to control.
2) If device was added to ΣCentral, make sure ΣCentral is operational. 3) If none of above work please re-power your device (replace battery if its battery powered device).